Shared mailboxes

How to use a shared mailbox

https://sfmoma2016.sharepoint.com/sites/Dept_IT_INTR/SitePages/KB_Outlook_Shared-mailboxes.aspx

How to open Outlook as a shared mailbox to perform a mail merge

https://sfmoma2016.sharepoint.com/sites/Dept_IT_INTR/SitePages/KB_Outlook-Mail_Open-as-shared-mailbox.aspx

The full IT knowledge base for Outlook is here: 

https://sfmoma2016.sharepoint.com/sites/Dept_IT_INTR/SitePages/IT-Knowledge-Base.aspx#outlook